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Wisenet WAVE User Manual

WAVE Sync is a cloud service hosted on the Internet that extends the access to Wisenet WAVE Systems. See "Working with Wisenet WAVE" for more information about WAVE Sync.

The cloud icon cloud_20_disabled in the Navigation Panel opens a dialog where you can log in or log out of WAVE Sync, or create a WAVE Sync account.

To obtain all benefits of Cloud connectivity, the system should be linked to WAVE Sync. See "Connect your Systems to WAVE Sync" for more details.

To Log In to WAVE Sync from the Desktop Client

1.Click the cloud_20_disabled icon in the Navigation Panel.

2.Enter your Email and WAVE Sync password, then click on the Log In button.

Once connected, your Email address will be displayed next to the cloud icon, and you can click on it to open the WAVE Sync portal, log out from WAVE Sync, or change your Cloud account settings.

note Note: It is possible to connect to a Server using the WAVE Sync login even if the internet connection is temporarily unavailable. After several unsuccessful attempts to log in, connect to, or disconnect from a Cloud account, all log in attempts will be denied for 1 minute.

To log in to the WAVE Sync Portal Interface

1.Open the WAVE Sync portal homepage and click Log In.

2.Enter your WAVE Sync account credentials and click Log In.

3.Click on a tile to access the following web pages for the selected system:

View – Use the Resource Panel to view live and archive footage.

Settings – Manage users, system and security settings, activate Licenses or Services, enable recording, create a motion mask, etc.

Information – Use the Health Monitoring tool to check to see if the system is in good shape and displays information such as the performance of the system and if any errors have occurred.

The WAVE Sync portal homepage displays tiles, and each tile represents a cloud-connected system to which the User has access.

To Create a WAVE Sync Account

When a System administrator or power user adds a Cloud User who does not have an established Cloud account, the User will receive instructions to create their Cloud account.

1.Do one of the following:

Open the Cloud Account Creation dialog from the Desktop Client using the cloud_20_disabled icon in the Navigation Panel

Open the WAVE Sync Website and find the Create Account button in the upper, right-hand corner of the page

Open the link provided in the invitation Emailed to Cloud Users who do not have am established Cloud Account

2.Enter your registration information and click Create Account.

3.An activation Email will be sent to the Email address specified.